Legal
Privacy Policy
This policy explains what information Bridge collects, how we use it, and how we handle communications and recordkeeping.
What information this site may collect
Bridge may collect the information you submit through forms, including your name, phone number, email address, state, debt range, and other details you choose to share about your financial situation. We may also collect basic device, browser, analytics, and cookie data that helps us operate the site and understand how visitors use it.
How information may be used
We use submitted information to review potential fit, respond to requests, schedule consultations, route inquiries to the right team, improve site performance, and maintain business, security, and compliance records. We may contact you by phone, email, or text when you request a follow-up or begin an eligibility review.
Sharing and retention
We may share information with service providers that support website operations, communications, analytics, and customer relationship management. We retain records for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain internal reporting. Depending on your state, you may have rights related to access, deletion, or correction of personal information.
SMS & Text Messaging
Bridge may contact you by text message if you have provided your phone number and opted in to SMS communications. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. All opt-in data and SMS consent information is excluded from any data sharing arrangements.We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and other vendors who assist in the delivery of text messages.
For keyword opt-in, sample messages, and auto-replies, see our SMS & Text Messaging page.
Ready when you are
Questions about your information?
If you need help with a privacy-related request or want to understand how your information is used, contact Bridge support at [email protected] or (833) 462-7274.